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ITCRM Management Software

About us


Product Specification:

Description: Our Software is basically designed for providing technical support to any business. In Today’s era, almost all small and large businessman needs software to run their business in a proper manner. The system provides online help to facilitates their software or hardware purpose. This system describes different facilities on diving different modules such as Giving Support, Sales and Purchase Module and Marketing Module. CRM or Customer Relationship Management is a strategy for managing organization relationships and interactions with customers and potential customers. Our system helps companies stay connected to customers, streamline processes, and improve profitability. Every day, your team is interacting with customers and prospects. CRM's primary purpose is to organize, track, and manage all of your customer information, activities, and conversations. This helps your sales, marketing, and customer service teams better understand your customers. It also ensures you are delivering the right message at the right time. This is an application that is designed to help our business to organize all data that organizations have on their customers.


Platform Provides Web Application.

Software approaches: Our Software is a complete package for giving the company’s Technical support. It includes Customer Query, Complaint Assign Process, Pending Work Module, Marketing Module, Current status and much more effective and useful functionality for all Technical support.

Problem Solving: Provide many facilities to run our business in a proper manner like technical support, Marketing our product, selling and purchase products, etc. The businessman is facing many types of problem for the growth of our business and it has used many peoples to handle the small type of module like for attendance, accounting, product manager so that the reason business are not fast-growing. Our software provides many facilities on one platform for a businessman to run our business very quickly.

Product Feature:

Customer Querry: Our system provides a query system, sending mail, an SMS option to our customers regarding any issues or giving reliable information. 

Pending Work: This Phase of ITCRM Software shows pending work from the customer side. During this Phase, The system shall make every phase with the appropriate status of running work.

Query Status: Our software provides query status of customer.showing how many numbers of the query was completed or how many were left. 

Marketing Module:   Our system has a vast feature of maintaining date to date calling status and planning of the next calling date is auto-updated through our screen.

SMS Module: The system designed the SMS Module Template for different matters. Will provide a facility of changing names only in SMS.

Complaint Assing: The system posses all details as per customer requirements and under the company norms. 

User Wise Permission: The Software posses user-accessible Permission for creating, inserting, updating an entry screen according to the user wise requirement. 

Product Benefits: 
  • Provide different types of functionality to manage our business.
  • Direct Customer interaction for product complaints, for any query related to the product.
  • Provide a calling and planning facility for the customer about the solution query of a particular product.
  • SMS Module for sned the information about the product bills, Updation, etc.

Web ITCRM Management Software 

 


Contact us:

Mr.Rajesh Shah
Landline: 07272-250046, 403168  |  Mobile: 99268-77335 

Head Office: 
          Evolve WebInfo Pvt. Ltd. 
          II Floor 314, Above Domino's
          Tarani Colony, A.B.Road, 
          Dewas(M.P.)
For More Detail:
            www.evolvewebinfo.in
              www.evolveonweb.com








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